Terms & Conditions

When engaging our HVAC services, you acknowledge and agree to: • Service requests and quotes must be clearly defined in writing • Pricing is determined based on scope of work and equipment • We reserve the right to adjust estimates if project scope changes • Emergency HVAC service available 24/7—no overtime charges • Minimum service charges may apply for service calls • Cancellations require 24-hour notice to avoid charges

Our commitment to quality includes: • 1-year labor warranty on repair work • Manufacturer warranties on installed HVAC equipment • Up to 10 years warranty on new installations • 100% satisfaction guarantee on completed work • Licensed and insured HVAC technicians • Compliance with local building codes and WorkSafeBC

Our payment policies include: • Deposits may be required for large HVAC installations • Payment is due upon service completion unless otherwise agreed • We accept major credit cards, e-transfer, and cheque • Interest charges may apply on overdue accounts • Transparent pricing with no hidden fees • Written estimates provided before work begins

To ensure efficient HVAC service delivery: • Provide clear access to HVAC equipment and work areas • Secure permits when required for installations • Allow reasonable time for project completion • Communicate special access requirements (gates, codes) • Respect agreed-upon scheduling windows • Notify us promptly of any scheduling conflicts

We take extensive measures to protect your property: • Comprehensive liability insurance coverage • Protective materials for floors and furnishings • Careful handling of HVAC equipment • Thorough cleanup after service completion • Documentation of pre-existing conditions • Immediate reporting of any incidents

Please note the following: • Refrigerant handling requires certified technicians • Some HVAC work may require specialist contractors • Weather conditions may affect outdoor unit installations • Access restrictions may limit service options • Code compliance may restrict certain modifications • Safety concerns may delay or prevent service